Privacy Policy

1. Introduction

Saraswat.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Personal Information

• Name
• Age
• Class/Grade
• School/Board
• Email address
• Phone number (optional)
• Voice recordings (for doubt solving)

2.2 Usage Information

• Learning progress
• Quiz results
• Doubt history
• App interaction patterns
• Device information
• IP address

2.3 Location Information

• General location (city/state)
• No precise location tracking

3. How We Use Your Information

3.1 Primary Purposes

• Provide personalized learning experience
• Improve AI responses
• Track learning progress
• Send important updates
• Maintain account security

3.2 Secondary Purposes

• Improve our services
• Develop new features
• Analyze usage patterns
• Prevent fraud

4. Data Storage and Security

4.1 Storage

• Data is stored on secure servers in India
• We use industry-standard encryption
• Regular security audits are conducted

4.2 Security Measures

• Access controls
• Encryption at rest and in transit
• Regular security updates
• Employee training on data protection

5. Data Sharing

5.1 Third-Party Services

We may share data with:

• Cloud service providers
• Analytics services
• Customer support tools

5.2 Legal Requirements

We may disclose information when required by:

• Indian laws
• Court orders
• Government requests

6. User Rights

Under Indian law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Opt-out of marketing communications
• File a complaint with relevant authorities

7. Children's Privacy

7.1 Age Restrictions

• App is designed for students aged 13-18
• Parental consent required for users under 18
• Special protections for children's data

7.2 Parental Rights

Parents can:

• Review collected data
• Request data deletion
• Control privacy settings
• Withdraw consent

8. Data Retention

8.1 Retention Period

• Active accounts: Data retained while account is active
• Inactive accounts: Data deleted after 12 months
• Voice recordings: Deleted after 30 days

8.2 Deletion

• Account deletion available on request
• Data permanently deleted within 30 days
• Backups deleted within 90 days

9. Cookies and Tracking

9.1 Types of Cookies

• Essential cookies for app functionality
• Analytics cookies for service improvement
• No third-party advertising cookies

9.2 Cookie Management

• Users can control cookie settings
• Essential cookies cannot be disabled
• Analytics cookies can be opted out

10. International Data Transfers

• Primary data storage in India
• Limited transfers to service providers
• Adequate safeguards for all transfers

11. Changes to Privacy Policy

• Regular updates to reflect changes
• Notification of significant changes
• Continued use implies acceptance

12. Contact Information

For privacy-related queries:

• Email: support@saraswat.ai
• Address: Int2Root LLP, Pune, Maharashtra, India
• Phone: +91-9836681044

13. Grievance Redressal

For complaints:

1. Contact our Data Protection Officer at support@saraswat.ai
2. Escalate to relevant authorities if unresolved
3. Response within 30 days

14. Compliance

This policy complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Future applicable Indian data protection laws